Privacy Policy
Argento Executive Chauffeur values your privacy and the protection of your personal data. This Privacy Policy explains what information we collect, how we collect it, how we use it, how we obtain consent, how long we retain it, and when we may share it.
By using our website and services, you agree to the practices described in this Privacy Policy. Use of the website and services is also subject to our Terms & Conditions.
We may update this Privacy Policy from time to time. Continued use of the website after changes indicates acceptance of those updates. This Privacy Policy is developed and maintained in accordance with all applicable U.S. privacy laws and regulations.
1. General Information
The personal data collected and processed through the website:
is controlled by:
(Hereinafter referred to as "Argento Executive Chauffeur," "we," "our," or "us.")
2. Types of Information We Collect
We collect information to improve your experience and provide safe, reliable transportation services.
A. Information You Provide Directly
When you use our website, book a service, contact us, or interact with our forms, you may provide:
- Name
- Email address
- Phone number
- Pickup & drop-off addresses
- Flight information (if applicable)
- Passenger details
- Special requests
- Notes for service
- Any other information voluntarily provided
We do not collect personally identifiable information unless you provide it voluntarily.
B. Information Collected Automatically
When you access our website, we automatically collect:
- Device information
- IP address
- Browser & device type
- Operating system
- Referring URLs
- Website pages visited
- Frequency of visits
- Approximate location
If accessing via mobile device, we collect:
- Device model
- OS version
- Mobile device ID
- IP address
C. Payment Information
Payment is processed securely via Stripe or other payment processors we may use.
Argento Executive Chauffeur does not store full credit card numbers.
Stripe securely processes payments under its own privacy policy.
Stripe Privacy Policy: https://stripe.com/privacy
By booking a service, you authorize Stripe (and Argento Executive Chauffeur) to process payment for scheduled services.
D. Analytics (Google Analytics)
We use Google Analytics to collect:
- IP address
- Device data
- Usage statistics
- Click behavior
- Traffic patterns
Google Privacy Policy: https://policies.google.com/privacy
E. Facebook Pixel
We use Facebook Pixel for:
- Website performance statistics
- Marketing campaign optimization
- Tracking user interactions
- Personalized advertising
Data collected does not personally identify users.
Facebook Privacy Policy: https://www.facebook.com/privacy/explanation
F. Social Media
We provide social media links on our website. Use of these platforms is governed by their own privacy policies.
3. Data Retention
We retain your personal data:
- As long as necessary to provide transportation services
- Until you request deletion
- Or until Argento Executive Chauffeur closes your account
We may retain some data longer if required for:
- Legal obligations
- Dispute resolution
- Fraud prevention
- Tax or regulatory compliance
When the retention period ends, your data is securely deleted.
4. How We Use Your Information
We use your information to:
- Identify you as a client
- Process bookings and reservations
- Provide chauffeured transportation services
- Send confirmations, trip updates, receipts, and invoices
- Improve website functionality and user experience
- Process payments
- Provide customer support
- Send alerts or important notifications
- Communicate promotions, updates, and service announcements
- Improve marketing and advertising effectiveness
- Prevent fraud and unauthorized activity
- Comply with legal obligations
5. How You Provide Consent
You provide consent when you:
- Submit information through our website
- Book transportation services
- Contact us voluntarily
- Interact with our forms
- Use our website after the Privacy Policy is updated
You may withdraw consent at any time by contacting us directly.
6. How We Share Information
We do not sell client information.
We share information only in the following circumstances:
A. Third-Party Service Providers
Examples include:
- Payment processors (Stripe)
- Email platforms
- Analytics tools (Google Analytics)
- Ad platforms (Facebook, Google)
- Website hosting
- Customer communication tools
These providers only use your information to perform their service functions.
B. Business Transfers
If Argento Executive Chauffeur merges or is acquired, your data may transfer to the new entity. You will be notified of any change.
C. Legal Protection
We may share information when necessary to:
- Comply with the law
- Enforce our Terms & Conditions
- Protect our clients, company, or public safety
- Prevent fraud
D. With Your Consent
We will notify you before sharing your personal information in any way not described above.
E. Anonymous Data
We may use aggregated, non-identifiable information for analytics or business purposes.
7. How We Protect Your Information
We use industry-standard security measures, including:
- SSL encryption
- Secure payment processing
- Restricted access to personal data
- Secure servers and administrative safeguards
However, no method of data transmission is 100% secure. We take every reasonable step but cannot guarantee absolute security.
8. Your Rights
You have the right to:
- Access the personal data we have stored
- Request correction or deletion
- Restrict or object to data processing
- Request a copy of your data (portability)
- Withdraw consent
- File a complaint with regulatory authorities
- Request details on how your data is used
You may exercise these rights by contacting us directly.
9. Children's Privacy
Our services are intended for individuals 13 years and older.
We do not knowingly collect personal data from children under 13.
If you believe your child has submitted information, contact us so we may delete it.
10. Third-Party Websites
This Privacy Policy applies only to Argento Executive Chauffeur.
Any links to external websites (social media, affiliates, partners) have their own privacy policies.
We are not responsible for the privacy practices of third-party websites.
11. Contact Information
If you have questions or concerns about this Privacy Policy, contact us:
Argento Executive Chauffeur
Email: contact@argentochauffeur.com
Phone: 224-505-2120
Website: https://argentochauffeur.com